FIT UNION PRIVACY POLICY
Last Updated: August 2026
Privacy Policy
Fit Union is committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal information when you become a member, contact us or use our services.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
Who We Are
Fit Union
3 Surrey Gardens
Birchington
Kent
CT7 9SA
01843 848133
info@fitunion.co.uk
www.fitunion.co.uk
Information We Collect
Depending on the services you use, we may collect:
Personal Information
- Full name
- Date of birth
- Address
- Email address
- Telephone number
- Emergency contact details
Membership Information
- Membership type
- Payment information
- Membership history
- Attendance history
- Booking history
Health Information
Where provided voluntarily, we may collect information including:
- PAR-Q responses
- Medical conditions relevant to exercise
- Injury information
- Emergency medical information
This information is only collected to help us provide our services safely.
Payment Information
Payments are processed securely through our payment providers.
Fit Union does not store your full payment card details.
How We Use Your Information
We use your information to:
- Manage your membership
- Process payments
- Contact you about your membership
- Book inductions and appointments
- Keep attendance records
- Ensure the safe operation of the gym
- Meet legal obligations
Where you have given consent, we may also send:
- Newsletters
- Promotions
- Gym updates
- Events
You can withdraw marketing consent at any time.
CCTV
CCTV operates throughout Fit Union for the safety and security of members, visitors and staff.
Recordings may be used to:
- Investigate incidents
- Prevent crime
- Protect members and staff
- Meet legal obligations
Images are retained only for as long as reasonably necessary.
Who We Share Information With
We only share your information where necessary.
This may include:
- ClubRight
- Payment providers
- Direct Debit providers
- Accountants
- IT providers
- Legal authorities where required by law
We never sell your personal information.
Data Security
We take appropriate technical and organisational measures to protect your personal information.
Access to member information is limited to authorised staff.
How Long We Keep Information
We only keep personal information for as long as necessary to:
- Manage memberships
- Meet legal obligations
- Resolve disputes
- Comply with tax and accounting requirements
Your Rights
Under UK GDPR you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion where appropriate
- Restrict processing
- Object to certain processing
- Request a copy of your information
Requests can be made by contacting us.
Cookies
Our website may use cookies to improve your browsing experience.
You can manage cookie settings through your web browser.
Children’s Information
Where memberships relate to people under 18, information may also be provided by or shared with a parent or legal guardian where appropriate.
Changes To This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available through our website and member area.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact:
Fit Union
📞 01843 848133
📧 info@fitunion.co.uk
🌐 www.fitunion.co.uk
Complaints
If you believe we have not handled your personal information correctly, please contact us first so we can try to resolve the issue.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Website:
https://ico.org.uk